Privacy Policy

Effective Date: April 6, 2025

This Privacy Policy describes how tridimension.ch collects, uses, and shares personal information of users who visit our Site. This policy applies to users accessing our Site from Switzerland and globally.

1. Data Controller

The data controller responsible for the processing of your personal data in connection with this Site is:

Tridimension GmbH
Klybeckstrasse 141
4057 Basel
Suisse
contact@tridimension.ch

2. Personal Information We Collect

We may collect the following types of personal information from you:

  • Information You Provide Directly:
    • Contact information (e.g., name, email address, phone number) if you contact us through the Site.
    • Information you submit through forms on the Site (e.g., comments, inquiries).
    • Any other information you voluntarily provide to us.
  • Information Collected Automatically:
    • Log Data: Your IP address, browser type, operating system, referring website, pages you visited on our Site, and the dates and times of your visits.
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our Site. This may include information about your device, browsing patterns, and preferences.

3. Use of Personal Information

We may use your personal information for the following purposes:

  • To operate and maintain our Site.
  • To respond to your inquiries and requests.
  • To improve our Site and user experience.
  • To analyze how our Site is used (as described further in Section 4 regarding Google Analytics).
  • To communicate with you about updates or other information related to our Site (if you have opted in to receive such communications).
  • To detect, prevent, and address technical issues and security incidents.
  • To comply with applicable laws and regulations.

4. Use of Google Analytics

This Site uses Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”). Google Analytics uses cookies to collect information about how users interact with our Site. This information is transmitted to and stored by Google on servers in the United States.

Google Analytics helps us understand:

  • How many users visit our Site.
  • Which pages are most popular.
  • How users navigate through our Site.
  • The general location of our users (based on IP address).

We have implemented the following measures to help protect your privacy when using Google Analytics:

  • IP Anonymization: We have activated IP anonymization in Google Analytics. This means that Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
  • Data Sharing Settings: We have reviewed and adjusted Google Analytics data sharing settings to limit the sharing of your data with other Google products and services.
  • Data Retention: We have configured data retention settings in Google Analytics to retain user and event data for 24 months.

Google’s Privacy Practices:

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

For more information about Google’s privacy practices and how Google uses your data, please visit Google’s Privacy Policy: https://policies.google.com/privacy and Google Analytics’ security and privacy principles: https://support.google.com/analytics/answer/6004245.

Opt-out of Google Analytics:

You can prevent Google’s collection and use of data (including your IP address) by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout?hl=en.

You can also opt-out of Google Analytics by adjusting your cookie settings on our Site (if we provide a cookie banner or settings panel) or by using the opt-out mechanisms provided by your browser.

5. Cookies and Similar Technologies

Our Site uses cookies and similar technologies (e.g., web beacons) to enhance your browsing experience and collect information about your usage of the Site.

  • Types of Cookies: We may use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).
  • Purposes of Cookies: We use cookies for essential website functionality, to remember your preferences, to analyze website traffic (through Google Analytics), and potentially for other purposes as disclosed to you.

Managing Cookies:

You can control and manage cookies in several ways:

  • Browser Settings: Most web browsers allow you to manage your cookie preferences. You can typically block or delete cookies through your browser settings. Please refer to your browser’s help documentation for instructions.
  • Cookie Banner/Settings Panel: If our Site implements a cookie banner or settings panel, you can manage your cookie preferences directly through that interface.

Please note that disabling certain cookies may affect the functionality of our Site.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For personal data collected through Google Analytics, the retention period is configured within Google Analytics as mentioned in Section 4.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights under Swiss Data Protection Law

Under the Swiss Federal Act on Data Protection (FADP), you have certain rights regarding your personal data, including the right to:

  • Access: Request information about the personal data we hold about you.
  • Rectification: Request the correction of inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
  • Restriction of Processing: Request the restriction of the processing of your personal data under certain circumstances.
  • Object to Processing: Object to the processing of your personal data for certain purposes, such as direct marketing.
  • Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
  • Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided in Section 1. We may require you to verify your identity before responding to your request.

9. Disclosure of Personal Information

We may disclose your personal information to the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you (e.g., hosting providers, analytics providers). These service providers are contractually obligated to protect your personal information.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties with your explicit consent.

10. International Data Transfers

As mentioned in Section 4, information collected through Google Analytics may be transferred to and stored on servers in the United States, which may have data protection laws that differ from those in Switzerland. We ensure that appropriate safeguards are in place for such transfers, such as implementing Standard Contractual Clauses approved by the European Commission or relying on other legally recognized transfer mechanisms.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tridimension GmbH
Klybeckstrasse 141
4057 Basel
Suisse
contact@tridimension.ch